TJ
Taryn J
1 reviews | Active since Aug 2021
03 Apr 2025, 11:41
******* bank
The worst bank ever , the branch can’t even help me login to my internet banking because they can’t verify my finger print.
What every u do dnt open and account with African bank when will I be able to go to home affairs
Helpful (0)
Replies (9)0
Replies (9)
African Bank's replyOfficial
03 Apr 2025, 13:01We've escalated your concern to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as the matter is resolved.
Your African Bank Support Specialist team
Your African Bank Support Specialist team
African Bank's reply03 Apr 2025, 13:01
Official
We've escalated your concern to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as the matter is resolved.
Your African Bank Support Specialist team
Your African Bank Support Specialist team
TJ
Taryn J's updateReviewer Update
03 Apr 2025, 15:17Okay so the complaints team is so useless, they call me refer me to home affairs turns out there is nothing wrong with my finger print but an issue with ur bank.
I want a refund on the fuel I used to go to home affair.
I will being going to the OBS and want to speak to a manager. The complaint specialist who assisted me didn’t listen to me or try to check if there is a system issue.
I was referred to home affairs with no checks done .
I want a refund on the fuel I used to go to home affair.
I will being going to the OBS and want to speak to a manager. The complaint specialist who assisted me didn’t listen to me or try to check if there is a system issue.
I was referred to home affairs with no checks done .
TJ
Taryn J's update03 Apr 2025, 15:17
Reviewer Update
Okay so the complaints team is so useless, they call me refer me to home affairs turns out there is nothing wrong with my finger print but an issue with ur bank.
I want a refund on the fuel I used to go to home affair.
I will being going to the OBS and want to speak to a manager. The complaint specialist who assisted me didn’t listen to me or try to check if there is a system issue.
I was referred to home affairs with no checks done .
I want a refund on the fuel I used to go to home affair.
I will being going to the OBS and want to speak to a manager. The complaint specialist who assisted me didn’t listen to me or try to check if there is a system issue.
I was referred to home affairs with no checks done .
TJ
Taryn J's updateReviewer Update
03 Apr 2025, 15:20No to mention my phone number was update without me being verified and now I can’t use my account.
The drove to home affairs and then back to the branch a waste of time energy and petrol money.
The drove to home affairs and then back to the branch a waste of time energy and petrol money.
TJ
Taryn J's update03 Apr 2025, 15:20
Reviewer Update
No to mention my phone number was update without me being verified and now I can’t use my account.
The drove to home affairs and then back to the branch a waste of time energy and petrol money.
The drove to home affairs and then back to the branch a waste of time energy and petrol money.
TJ
Taryn J's updateReviewer Update
03 Apr 2025, 15:22I want people accountable for this !!
TJ
Taryn J's update03 Apr 2025, 15:22
Reviewer Update
I want people accountable for this !!
African Bank's replyOfficial
03 Apr 2025, 15:23We've escalated your concern to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as the matter is resolved.
Your African Bank Support Specialist team
Your African Bank Support Specialist team
African Bank's reply03 Apr 2025, 15:23
Official
We've escalated your concern to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as the matter is resolved.
Your African Bank Support Specialist team
Your African Bank Support Specialist team
African Bank's replyOfficial
03 Apr 2025, 15:23We've escalated your concern to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as the matter is resolved.
Your African Bank Support Specialist team
Your African Bank Support Specialist team
African Bank's reply03 Apr 2025, 15:23
Official
We've escalated your concern to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as the matter is resolved.
Your African Bank Support Specialist team
Your African Bank Support Specialist team
African Bank's replyOfficial
03 Apr 2025, 16:24Thanks for speaking up and calling us out.
I noted your earlier post and have provided a response there. Kindly confirm its receipt.
Your African Bank Support Specialist team
I noted your earlier post and have provided a response there. Kindly confirm its receipt.
Your African Bank Support Specialist team
African Bank's reply03 Apr 2025, 16:24
Official
Thanks for speaking up and calling us out.
I noted your earlier post and have provided a response there. Kindly confirm its receipt.
Your African Bank Support Specialist team
I noted your earlier post and have provided a response there. Kindly confirm its receipt.
Your African Bank Support Specialist team
TJ
Taryn J's updateReviewer Update
03 Apr 2025, 16:29No on calls me back , great Job
TJ
Taryn J's update03 Apr 2025, 16:29
Reviewer Update
No on calls me back , great Job
African Bank's replyOfficial
03 Apr 2025, 16:33We've have contacted you earlier and escalated your concern to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as the matter is resolved. Please allow us 7 business days to investigate.
Your African Bank Support Specialist team
Your African Bank Support Specialist team
African Bank's reply03 Apr 2025, 16:33
Official
We've have contacted you earlier and escalated your concern to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as the matter is resolved. Please allow us 7 business days to investigate.
Your African Bank Support Specialist team
Your African Bank Support Specialist team