TT
Thabelo T
1 reviews | Active since May 2026
05 May 2026, 22:43
************* Bank
This is an urgent complaint regarding a missing withdrawal.
On 26 March, I withdrew funds from Exness, but the money has still not reflected in my account. My first withdrawal was successful, which makes this delay highly concerning.
I was advised that I would receive an update from head office, but I have received no feedback. A significant amount of my money is currently unaccounted for.
Please treat this matter as urgent and provide immediate clarification on the status of my funds and when they will be credited.
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Replies (2)
African Bank's replyOfficial
06 May 2026, 12:01Thanks for speaking up and calling us out. We have contacted you, and because you asked for a callback, we will get in touch with you once again at the time you have specified.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
African Bank's reply06 May 2026, 12:01
Official
Thanks for speaking up and calling us out. We have contacted you, and because you asked for a callback, we will get in touch with you once again at the time you have specified.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
African Bank's replyOfficial
06 May 2026, 13:36Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
African Bank's reply06 May 2026, 13:36
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***