RC
Rhodancia C

1 reviews | Active since Sept 2010

13 Dec 2022, 12:21

Bad web based application.

Print scanner cannot pick up my finger prints thus my card cannot be issued. INC 446274.

0
Replies (17)
African Bank
African Bank's reply14 Dec 2022, 15:57
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team

Best regards,

RC
Rhodancia C's update14 Dec 2022, 17:29
Reviewer Update
Good day,

Please feel free to contact me on ***.
Thanks
Rhodancia Corns
RC
Rhodancia C's update14 Dec 2022, 17:30
Reviewer Update
Good day,

Please feel free to contact me on ***.

Thanks

Rhodancia Corns 
African Bank
African Bank's reply15 Dec 2022, 14:10
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team

Best regards,

RC
Rhodancia C's update15 Dec 2022, 14:15
Reviewer Update
Please contact me now. I am available.
RC
Rhodancia C's update15 Dec 2022, 14:56
Reviewer Update
CAN SOMEONE FROM AFRICAN BANK PLEASE CONTACT ME. URGENTLY
RC
Rhodancia C's update15 Dec 2022, 14:57
Reviewer Update
CAN SOMEONE FROM AFRICAN BANK PLEASE CONTACT ME. URGENTLY
African Bank
African Bank's reply15 Dec 2022, 17:38
Official
Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.

Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za

Your African Bank Support Specialist team
***

Best regards,

RC
Rhodancia C's update15 Dec 2022, 17:41
Reviewer Update
Please do not update this with stupid comments just for updating it. We have spoken and the issue has still not been resolved or really attended too just passed to another department, this happened before ( Tuesday, Wednesday and today Thursday).

African Bank
African Bank's reply15 Dec 2022, 17:57
Official
Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.

Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za

Your African Bank Support Specialist team
***

Best regards,

RC
Rhodancia C's update17 Dec 2022, 10:35
Reviewer Update
Please provide me with an update.
African Bank
African Bank's reply17 Dec 2022, 11:42
Official
Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.

Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za

Your African Bank Support Specialist team
***
Talk to you soon.

Your African Bank Support Specialist team
***

Best regards,

RC
Rhodancia C's update19 Dec 2022, 12:23
Reviewer Update
Can I please have feedback, tomorrow its hoping to be a week that issue exist.
RC
Rhodancia C's update19 Dec 2022, 12:31
Reviewer Update
Can someone please provide me with an update, tomorrow this is is a week outstanding.
African Bank
African Bank's reply19 Dec 2022, 14:13
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team
***

Best regards,

RC
Rhodancia C's update21 Dec 2022, 15:43
Reviewer Update
GOOD DAY, 
CAN I PLEASE HAVE FEEDBACK ON ***. I WENT TO DHO AND MY FINGERPRINTS ARE VERIFIED BUT STILL IT DOES NOT WORK IN YOUR BRANCH NORTHGATE
African Bank
African Bank's reply21 Dec 2022, 17:35
Official
We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team
***

Best regards,