BAD SUSPICIOUS SERVICE FROM GL ATTORNEYS AND AFRICAN BANK

I had a loan with African Bank. I am paying this off as it went into arrears due to circumstances. I have been paying off since 2019 when they send one of their debt collectors to my work place. Mabuya, Kgopotso from African bank or representing African Bank from some attorney has been sending me emails with a ridiculous outstanding amount. Now I am not sure who I am talking to anymore. I have asked numerous times for confirming emails everytime they call me. I have just been paying and paying, recently R644 per month payment arrangement. No emails confirming no outstanding balance and no payment notification. Nothing. I get calls daily. I got settlement offers but none on email as proof. Now this is very suspicious especially today where ***** takes place everyday. Can someone from African Bank contact me to rectify this. Yet I do not get response to my emails. Am I dealing with African Bank or Attorneys. Why two different amounts ?

abuya, Kgopotso <***> Feb 12, 2024, 3:08 PM (5 days ago) to me

To whom it may concern, Date of communication : 2024/02/12 Account Holder Details (Password Protected) : Account Reference : AFLN261945 https://gla.swordfish.co.za/i/vf4sys

We represent African Bank and confirm that your African Bank Personal Loan account with our client, has been handed over to us for the purposes of collections. An outstanding balance of R7 381.72 is currently due and payable immediately and you are hereby requested to pay this amount within 5 business days from date hereof.