SN
Sifiso N
1 reviews | Active since Jun 2022
20 Jun 2023, 07:38
bad services
Africa bank is really try my they only reply when i send a review from this platform, and when they do reply i still don't get any help. so this is how the owner of Africa bank gets rich for taking money from the poor ripping us off lessen here to you it mat be a lousy R50 but to me that is a lot of money. so please give me back my money cause i know longer need the voucher, course now its the 4th money sins the dam voucher was bought and still can not use it. and the way your employees handle queries it is disgusting if may say i have never treated like this by any finical institution. and you'll call yourselves Africa bank youll should be are shamed off yourselves .
Helpful (0)
Replies (1)0
Replies (1)African Bank's replyOfficial
20 Jun 2023, 09:24Thanks for speaking up and calling us out. I'm really sorry for your experience you received as this is definitely not the level of service we pride ourselves on. I have send a follow up for your concern to our complaint team for further assistance. We will be in touch once we receive a feedback.
Your Africa Bank Support Specialist Team
***
Your Africa Bank Support Specialist Team
***
African Bank's reply20 Jun 2023, 09:24
Official
Thanks for speaking up and calling us out. I'm really sorry for your experience you received as this is definitely not the level of service we pride ourselves on. I have send a follow up for your concern to our complaint team for further assistance. We will be in touch once we receive a feedback.
Your Africa Bank Support Specialist Team
***
Your Africa Bank Support Specialist Team
***
