TM
Thacks M
1 reviews | Active since Jul 2015
27 Feb 2024, 13:45
Bad service unskilled consultants
I need execution letter or letter of authority letter to access my late father's account. I was sent to court by by other banks including African Bank to get letter requesting the balances so that they can help with balances and the state of the account but since early last week I'm not getting any assistance regarding the letter I got from the court requesting that document. I understand at the moment the account is freeze and the requested document from african Bank would help but up to so far nothing
Helpful (0)
Replies (7)0
Replies (7)
African Bank's replyOfficial
27 Feb 2024, 14:59Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply27 Feb 2024, 14:59
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
TM
Thacks M's updateReviewer Update
28 Feb 2024, 08:56Please call me on *** some things can't just be left hanging we need to rectify that
TM
Thacks M's update28 Feb 2024, 08:56
Reviewer Update
Please call me on *** some things can't just be left hanging we need to rectify that
African Bank's replyOfficial
28 Feb 2024, 10:16Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team.
We hope to talk to you soon.
Your African Bank Support Specialist team.
African Bank's reply28 Feb 2024, 10:16
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team.
We hope to talk to you soon.
Your African Bank Support Specialist team.
TM
Thacks M's updateReviewer Update
28 Feb 2024, 12:39I haven't been notified of any missed call by my device, which number are you calling?
TM
Thacks M's update28 Feb 2024, 12:39
Reviewer Update
I haven't been notified of any missed call by my device, which number are you calling?
African Bank's replyOfficial
28 Feb 2024, 17:18We have been trying to get hold of you on ***. Please confirm if this is the correct number.
We hope to talk to you soon.
Your African Bank Support Specialist team.
We hope to talk to you soon.
Your African Bank Support Specialist team.
African Bank's reply28 Feb 2024, 17:18
Official
We have been trying to get hold of you on ***. Please confirm if this is the correct number.
We hope to talk to you soon.
Your African Bank Support Specialist team.
We hope to talk to you soon.
Your African Bank Support Specialist team.
TM
Thacks M's updateReviewer Update
29 Feb 2024, 09:17The number is correct, please call me
TM
Thacks M's update29 Feb 2024, 09:17
Reviewer Update
The number is correct, please call me
African Bank's replyOfficial
29 Feb 2024, 13:12Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply29 Feb 2024, 13:12
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team