Bad service, its been 7 months

<p>In June 2017 i was retrenched. So as soon as i received my documentation i sent it to African bank. Up until today i get calls to say that my account is in arrears as i have not paid. I have not paid because i am not working that is why i sent my papers. Again last week i sent my papers to african bank, all the correct documents and still they debit my account and i sit with the heavy bank charges. Cant the person that i email my documents just do their job? and i am wasting moneyt eveytime to call and find out whats going on.</p> <p>Up until i got retrenched my account was never in arrears and i always paid on time.</p> <p>This service is terrible and it is just making my life worst!</p>