1 reviews | Active since Dec 2019
bad service indeed
I am really unhappy and disappointed with African bank service, no seems to be able to assist me. they offered me a loan and i was approved so they requested me to send my documents 3 months bank statement showing salaries and my latest pay slip. i did send the all required documents , its been three days my loan application pending and i have called 5 times . no one seems to help me. i send my documents more than 5 times to their generic email but they still insisting that they don't see anything. *** this is painful having to call a department for more five times and no one cares to help. I have requested to speak to management from the documents department or client service but they unable to direct my call there. this is not service at all. to the guys working in the documents department please do your job. I am so disappointed.
finally someone was willing to go an extra mile.
i would really like to take this opportunity to express my gratitude and appreciation to the lady by the name of DUMO NDLOVU from the sales department.
she really went an extra mile to make sure I get assisted.
she escalated it to someone from head office to help me with the contract and finalizing the application.
I honestly want to say after the struggle I experienced you really showed interest in helping me.
we really need people like you in this kind of industry.
may your seniors acknowledge what a potential you are for the business.
God bless you.
finally someone was willing to go an extra mile.
i would really like to take this opportunity to express my gratitude and appreciation to the lady by the name of DUMO NDLOVU from the sales department.
she really went an extra mile to make sure I get assisted.
she escalated it to someone from head office to help me with the contract and finalizing the application.
I honestly want to say after the struggle I experienced you really showed interest in helping me.
we really need people like you in this kind of industry.
may your seniors acknowledge what a potential you are for the business.
God bless you.