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Nkosinathi N

1 reviews | Active since May 2017

10 Aug 2017, 21:41

Bad service / *****/publishing of information

<p>I went to apply for credit card two weeks back and it was approved one,while the consultant was helping me with the application he was busy calling his mom and friends. I waited almost an hour before he finalised the application ..I was told the funds will be processed within 48hrs today I had to call head office and enquiry about the feedback and I was that the funds have be processed into my African bank ...the drama enfolded after I hang up the phonr, I started receiving calls telling me these someone how's trying to do a Sim swap with my number ..and they need my details to block that person ,I'm so frastated with the calls I'm getting...so annoyed </p>

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Replies (1)
African Bank
African Bank's reply11 Aug 2017, 10:44
Official

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team