ML
Michelle L

1 reviews | Active since Jun 2021

02 Feb 2022, 11:26

Bad service

Very bad service, and no feedback! Ive app**** for a credit card for the second time now with african bank. The second time i went to the branch at centurion mall on the 28th of january, i was pre approved and the cards where given to me, all my details captured. Since then it has been a downhill battle of smses, emails and calls with missing documents. After uploading them now yet again for the how many time. Still no feedback and get the same sms again and again

Please see below email and advise accordingly because this is now becoming a real pain just trying to open a credit card.

Ive uploaded all my documents more than 30 times now, to all available platforms that i can access. Mailed payslips for October November December January

Bank statements October November December - February

Emailed to *** Emailed to *** Uploaded to whatsapp *** Uploaded via the internet site https://online.africanbank.co.za/upload

Ontop of this i was at your branch in centurion mall on the 28th of January where they also captured these documents

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