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xolane H

1 reviews | Active since Sept 2016

20 Sept 2016, 23:18

Bad Service and Incompetance

<p>I settled mt account and I was told i should go to the branch to FICA after that excercise I am informed that nothing can be done at branch level. no one is able to tell what is going on with this credit card. to make things worst i am being debited while i dinot owe this intitution. How rediculours is this?</p> <p> </p> <p>I am disappointed by such incompetance.</p>

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Replies (1)
African Bank
African Bank's reply21 Sept 2016, 10:45
Official

Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on ***

Kind Regards

Contact Centre Support Team

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