Bad service and in experience staff members

I opened my account via the consultant from the mall. On the 06 July 2023; I collected my card from the branch without any hustle. I transferred R500 into the account .When I got home I tried to download app. Which I couldn't finish registration BCS it wouldn't take my security code. I called the bank and spend more than an hour on the phone. Still I couldn't use the app.

On the 07 July 2023 went to the branch again. The consultant couldn't help me. I still can't use the app.

On the 08 July 2023 I went to the branch again. Still they failed to help me. I requested to change the pin. Anne from Southdale branch helped me to change the ATM PIN. Left to go and do shopping at The Glen. When I presented the card at the tills for the first time. It says that I have exceeded the ATM tries. It was the first time that I presented the card. I regret entertaining African bank staff. It caused me so much up and down. Lots of stress. Driving up and down. I will never advise anyone to use African bank. It's just a mess. Now I need to withdraw my money and through away their stupid card. what a bad experience I had. Their stuff doesn't know what they are doing.