Bad Service and Confusing

Item: African Bank
Rating: 1
Author: CRYSTELLE S

I am so disappointed in African Bank. I am calling them constantly about my loan i had with them. They send me two paid up letters. But people please be careful. When I called last week they told me I have an outstanding amount this after sending me paid up letters and then debited my bank account. Oh wow. So they send out these paid up letters but I still owe them according to their records. I called again and they said the account is fully paid up. What do I believe now. Next they wanna take me or blacklist me again. What a bunch of ****s

Helpful (0)

Replies (1)

African Bank's replyOfficial

13 Aug 2025, 14:19

Thanks for speaking up and calling us out. We were unable to verify your details as there is overdue compliance on your account. Once this compliance matter has been resolved, we will be able to proceed with the verification.

Kindly visit your nearest branch or contact our compliance team for assistance in completing the required process.

We were unable to verify your details as there is overdue compliance on your account. Once this compliance matter has been resolved, we will be able to proceed with the verification.

Kindly visit your nearest branch or contact our compliance team or assistance in completing the required process

Your African Bank Support Specialist team
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African Bank's reply13 Aug 2025, 14:19

Official