TD
Taariq D

1 reviews | Active since Nov 2018

07 Dec 2021, 10:27

Bad service african bank

I have been on the call centre line for 2 hours straight holding time not even a return of call with the callback options , I have tried for the past 3 days and still nothing happening no body answering calls in the client service team?

Customer service centre Tel: *** Tel: ***

Email : ***

Operating hours:

Monday-Friday: 8:00 to 19:00 Sat & Sun: 8:00 to 18:00

I had even tried other options to try and get hold of the team no answer whats going on? u guys can debit with no issues but cant take calls

0
Replies (2)
TD
Taariq D's update07 Dec 2021, 10:58
Reviewer Update
So this is how it works you give me missed calls?

your consultants are saying hello and keeping quite omw this is seriously frustrating now....
TD
Taariq D's update07 Dec 2021, 11:19
Reviewer Update
Thandeka Khumalo thank you very much for your professional assistance I appreciate it , all I needed was to change the information you assisted me with thank you

and thank you to the African bank team for responding on this platform as soon as you did, i am happy thank you