BM
Bongani M

1 reviews | Active since Nov 2017

18 Jun 2018, 19:40

Bad service African bank

Going forward I think legal action is needed against this bank and their collection agency concept recoveries. I cannot pay then be told their can't find my payment while I send everything. Banking ombudsmen must do something about this people. I was told pay this amount you will be cleared and a paid up letter will be send to you to this date nothing like that have happened.

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Replies (2)
African Bank
African Bank's reply19 Jun 2018, 08:51
Official

Hi Bongani,

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team

African Bank
African Bank's reply20 Jun 2018, 10:48
Official

Hi Bongani,

Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.

If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team

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