Bad service

Item: African Bank
Rating: 1
Author: S.. KHUMALO

I'm tired of their service as no one want to take accountability and provide me with feedback. I asked for my Debit order being changed to collect same month with my credit card I got response in April that was done but till now it's still not done. I wrote to complains email and they don't want to resolve issue

Helpful (0)

Replies (3)

African Bank's replyOfficial

09 Jun 2025, 16:32

Thanks for speaking up and calling us out. I tried to call you to better understand and assist with your concern, but unfortunately, there was no answer.

Your African Bank Support Specialist team
***

African Bank's reply09 Jun 2025, 16:32

Official

S.. KHUMALO's updateReviewer Update

10 Jun 2025, 17:01

Yes you transfered me but the issue still not resolved because no one helped me to resolved it.

S.. KHUMALO's update10 Jun 2025, 17:01

Reviewer Update

Yes you transfered me but the issue still not resolved because no one helped me to resolved it.

African Bank's replyOfficial

11 Jun 2025, 09:02

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team

African Bank's reply11 Jun 2025, 09:02

Official