NR
Nicola R
1 reviews | Active since Jul 2024
08 Jan 2025, 13:58
bad service
the worst service ever ...i requested call backs since last yes and someone calls me and cuts the call immediately like just a miss call what pathetic service they give i have been emailing them no response they want clients but don't know nothing about customer service they will lose new clients
Helpful (0)
Replies (3)0
Replies (3)
African Bank's replyOfficial
08 Jan 2025, 14:33Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
African Bank's reply08 Jan 2025, 14:33
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
NR
Nicola R's updateReviewer Update
08 Jan 2025, 14:51hi i was called by lethabo who was assisting me but the call cut and i have not received a call back since the call cut ? I do not understand what is happening here why does agents not attempt to call a client back ?
NR
Nicola R's update08 Jan 2025, 14:51
Reviewer Update
hi i was called by lethabo who was assisting me but the call cut and i have not received a call back since the call cut ? I do not understand what is happening here why does agents not attempt to call a client back ?
African Bank's replyOfficial
08 Jan 2025, 15:03Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
African Bank's reply08 Jan 2025, 15:03
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***