Bad Service!!!

Caroline, 14/04/2015<br> This is not acceptable anymore!! I am not happy with this treatment!!!!! I am very annoyed!!<br> On the 1st April 2015 you phoned and told me that you still need to investigate more as I was not happy with your feedback. You promised to phone me on the same day. Today makes 13 days and you still have not phoned or rep**** to my emails!!!!!! Are you ignoring my query????? Is this is not important to you??????<br> Samuel Phaka<br> ___<br> Dear Mr Phaka 26/03/2015<br> We will revert back to you with feedback<br> <br> Kind Regards<br> Caroline Lesawana<br> ___<br> Dear Caroline,<br> I have opened an Investment account with African Bank on the 22nd December 2014 and so far have made 3 (three) deposits into this account. According to my Reconciliation attached the balance into this account should be R3250.00 + interest. I drew a bank statement on Tuesday and was shocked to notice that the Balance does not correspond with my reconciliation: 2nd Deposit is R1 250-00 but you got it as R1200-00. What happened to R50? 3rd Deposit not showing on my Bank Statement