GM
GAEBOLAE M
1 reviews | Active since Apr 2015
14 Apr 2015, 18:06
BAD SERVICE
I was dealing with the above mentioned consultant and the service i received was not acceptable. Was there on Friday to sort out my credit card and due to their system error couldn't get what i needed. They promised that they will keep me updated but I was the one calling them to get the feedbacks. They take money every month for a card i don't have and use but they cannot assist us when we need them. I would like someone superior to respond Urgent and deliver my credit card by 12:00 midday
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Replies (1)
African Bank's replyOfficial
21 Apr 2015, 09:54Hello GAEBOLAE,
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
African Bank's reply21 Apr 2015, 09:54
Official
Hello GAEBOLAE,
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***