NL
Nita L

1 reviews | Active since Jun 2015

01 Feb 2016, 11:59

BAD SERVICE

USELESS!! USELESS!! USELESS!! I requested a settlement letter in the beginning of January 2016. My statement balance on the 6th of January 2016 was R48 014.71. I had to shout and scream to obtain a settlement letter and received same on 25 January 2016 for an amount of R48 824.95. The car was traded and settled by the dealer on 30 January 2016 and up to know I received no less than 8 calls because the debit order was reversed. They are useless when it comes to service, but OMG, when they want their money they are on the job. You are useless and worthless!!! I will make it my mission to do an update on your uselessness at least once a month and will let the whole world know about your worthlessness until I am satisfied that I have my interest back as well as a written apology.

0
Replies (1)
African Bank
African Bank's reply01 Feb 2016, 15:13
Official
Hello NitaLombaardYaWh,

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Ruth Mmotlana
Contact Centre Support Specialist Team
Contact number: ***