BAD SERVICE

I HAD A ACCOUNT WITH AFRICAN BANK AND THEY SOLD THE ACCOUNT TO REAL PEOPLE I PAID THE ACCOUNT IN FULL IN APRIL 2018. I RECEIVED PAID UP LETTER FROM REAL PEOPLE AND THEY CLEAR MY NAME AT CREDIT BUREAUS. I CHECKED MY CREDIT REPORT AND THE ACCOUNT STILL SHOW THAT I OWE AFRICAN BANK. I GOT PROVE THAT THEY SOLD THE ACCOUNT AND IT WAS PAID. AFRICAN BANK TOLD ME THAT THEY CANT DO ANYTHING ABOUT IT AS I NEED TO COMMUNICATE WITH REAL PEOPLE TO CLEAR MY NAME. REAL PEOPLE TOLD ME THAT THEY CLEARED MY NAME AND I NOTICE THAT MY NAME IS CLEAR WITH THEM. AFRICAN PLEASE REMOVE THIS ACCOUNT UNDER YOUR NAME AS IT IS PAID UP.