NL
Nita L
1 reviews | Active since Jun 2015
18 Sept 2015, 09:07
BAD SERVICE
I have a vehicle that is on HP with Capitec and I have now twice requested a settlement letter and to date have not received one. Could it really take this long to calculate and supply a settlement letter? Very quick to phone and demand payment in ADVANCE, but for queries and your own comfort it doesn't look like they really have time for the client. And guess what, my account isn't even arrears but in credit.
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Replies (1)
African Bank's replyOfficial
18 Sept 2015, 11:21Hello NitaLombaardYaWh,
Thank you for referring your concerns via Hello Peter.
We hereby confirm that we have provided you with feedback and the matter has been resolved.
Should you require any further assistance in this regard please contact us on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We hereby confirm that we have provided you with feedback and the matter has been resolved.
Should you require any further assistance in this regard please contact us on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
African Bank's reply18 Sept 2015, 11:21
Official
Hello NitaLombaardYaWh,
Thank you for referring your concerns via Hello Peter.
We hereby confirm that we have provided you with feedback and the matter has been resolved.
Should you require any further assistance in this regard please contact us on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We hereby confirm that we have provided you with feedback and the matter has been resolved.
Should you require any further assistance in this regard please contact us on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***