AL
Anastasha L

1 reviews | Active since Jan 2018

23 Jan 2018, 08:27

Bad service

I made arangements to pay my account on double the amount and i was told that they can not make the arrangements but will deduct double the amount and an extra amount ?????

0
Replies (3)
African Bank
African Bank's reply23 Jan 2018, 12:59
Official

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team

African Bank
African Bank's reply23 Jan 2018, 14:07
Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team

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African Bank
African Bank's reply26 Jan 2018, 14:34
Official

Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.

If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team

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