BAD SERVICE

Eish after that review I wrote that day about funeral plan claim, I thought African bank will make a payment. They called me and requested phone number for my brother, I gave them. They called my brother to start over a new claim and demanded his certified ID and bank statement. That was last week I think, but until now no payment. I also have a funeral cover at African bank but now I think of canceling it because this is an example of what they will do to my aunt when I claim. I joined their funeral cover a year ago. My premiums will go to the drain I can see mos if they can do this to my brother, they can do it to me as well