Bad Service *2

Always have a bad service with their consultants at Westgate Mall branch. The lady who was helping me on Wednesday 17/11/2021, looks so bored the moment I walked in the door. It was like I'm disturbing her moment of sitting around doing nothing. I had a problem and still have it now because the matter has not been resolved. My voucher number is not working and since I got it 3 weeks back. Everytime I go purchase with it its declining, I went to the branch to ask for help but I walked away not being helped