sM
sipho M
1 reviews | Active since Jan 2019
05 Sept 2024, 15:18
bad service
PLEASE PROVIDE ME WITH A VALID REASON WHY MY ACCOUNT WAS BLOCKED -not to come with an excuse of reason of source of income. Reference for transfer is indicate its from my employer . i have emailed through the letter of confirmation of employment to ***
Sort your nonsense and get your facts straight
Helpful (0)
Replies (3)0
Replies (3)
African Bank's replyOfficial
05 Sept 2024, 15:24Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
African Bank's reply05 Sept 2024, 15:24
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
sM
sipho M's updateReviewer Update
05 Sept 2024, 16:12I think should lay a complain with the WITH THE OMBUDSMAN FOR BANKING SERVICES. As I continue to suffer financially. My kids are without food and also my debit orders failed. I regret choosing African Bank for my salary to deposited there. You such bad company to service your client service . How can you ask me the source of income were you have prove in your system that the the money was transferred by my employer to my account. I also went to your branch on the 24 August 2024 after I failed to withdraw twice @ Nedbank ATM at Clearwater mall. on the same the i called in again and was advised that the email has been send to the relevant department to sort the matter. Till to date i am calling with no assistance from your institution. these is absolutely nonsense
sM
sipho M's update05 Sept 2024, 16:12
Reviewer Update
I think should lay a complain with the WITH THE OMBUDSMAN FOR BANKING SERVICES. As I continue to suffer financially. My kids are without food and also my debit orders failed. I regret choosing African Bank for my salary to deposited there. You such bad company to service your client service . How can you ask me the source of income were you have prove in your system that the the money was transferred by my employer to my account. I also went to your branch on the 24 August 2024 after I failed to withdraw twice @ Nedbank ATM at Clearwater mall. on the same the i called in again and was advised that the email has been send to the relevant department to sort the matter. Till to date i am calling with no assistance from your institution. these is absolutely nonsense
African Bank's replyOfficial
05 Sept 2024, 17:34Thanks for giving us a chance to make things right. Please note that your account is now active. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
African Bank's reply05 Sept 2024, 17:34
Official
Thanks for giving us a chance to make things right. Please note that your account is now active. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***