Bad Service.

I went on Monday 26 January 2014 to African bank Megacity to apply for a personal loan.<br> I was informed by a gentleman called Siya Dlamini That my application was successful after waiting more than 46hours in the que. The administrator then took all my documents and asked me to return to their offices on Tuesday morning to sign as the print outs had not been done due to the faulty system. I returned to their office on Tuesday morning and I signed every document since my loan application was successful and I was told within a hour the money will be in my account. I had to call them Wednesday morning just to find out why the money never went thru. I was told I needed to send some documents which I did send them the very same day, and nobody is keeping me updated I'm the one whos calling. Wed afternoon after I called again but nobody helped me.<br> After checking with the offices today , I was told that my application was declined. I feel African Bank branch should have been able to see that I cannot qualify without wasting my time as I was and still am in need of financial assistance. I would have been able to go to other banks to apply timeously.<br> What do clients do in this case? i