BAD SERVICE

I called the african bank customer care to apply for a credit card, the application was successfull&i was approved, i was sent a message stating that i should take the relevant documentation: ID, PAYLSIP,PROOF OF RESIDENCE&3 MONTHS BANK STATEMENTS to the branch to proceed. On wednesday morning the 01/07/2015 i had gone to the branch, everything was approved i signed the paperwork, recieved my card&the card was activated in the branch before i left.Tested the card out to ensure all is ok,&when i swiped&went to the ATM it says card not activated. I then called the client services they are useless knew nothing, i called the branch several times and spoke to the gentleman who assisted me with the application, he said that they still need to confirm employment before the card gets activated, this is absolute bull, how can you sign docs get your card, activate it in the branch and then it does not work?<br> The problem is the gentleman who helped us did not even tell us about this that he is waiting for confrmation of service until we called to find out what the problem is, I have taken many loans&credit cards with AFRICAN BANK IN THE LENASIA BRANCH and settled them really early..