Bad Service

On the 20th June 2015 I went to African Bank vosloorus branch to settled my African Bank loan and gold credit card, I settled both accounts on the day however on the 25th June 2015 a debit order went off on my bank account R696 for the loan and R305 for the credit card, I then went to my bank to reverse the amount debit because I know I settled both account, on the 27th June 2015 I received an sms from African stating that I haven't paid my accounts I should contact them or face legal action.<br> <br> I then went back to Vosloorus branch to request the paid letters and to found out if they updated with transunion, I was told that they can't issue a paid up later because I reversed the amonuts they were trying debit on my account.<br> <br> I explained many times to consultant that I settled those account showed the prove of payment plus settlement letters they printed. <br> <br> I just want paid up letters and for them to remove my name on ITC.