Bad service
<p>I have a credit card with this company, unfortunately because of unforeseen circumstances I couldn't pay my account and it was handed over. Then in November 2016 I received an sms from their attorneys (MCS) saying if I settle my account I will receive a discount. They sent me a settlement quote and I paid that amount on the 15th of November 2016. On the 25th of that month I received a paid up letter from MCS. But to my surprise since March 2017 I have been receiving calls from African Bank saying I'm still owing. I have been sending them the proof of payment, settlement letter and paid up letter but still nothing helps. I have even spoken to one of their supervisors who promised to sort this out and get back to me but nothing. I'm tired of the calls now.</p>
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
