CN
Carol N

1 reviews | Active since Apr 2017

18 Apr 2017, 11:25

Bad Service

<p>African bank should start practising the proper litigation processes. How does one have a Judgement on my name ,whereby I have never been served with a summons or letter of demand. Taking into account that I personally called african bank to try and settle my account. I gave them all my personal detail and to my suprise two days later, a judgement was out. I truly believe that their legal team took one look at my profile and saw Black Female 28 years old and felt they could do as they please. I honestly believe that should it have been a white person in the same situation as me, trust me things would have been handled in a different manner. I want my name removed as soon as possible. I have consulted with my attorneys and African Bank should shape out honestly.</p>

0
Replies (1)
African Bank
African Bank's reply18 Apr 2017, 15:10
Official

Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on ***

Kind Regards

Contact Centre Support Team

***