1 reviews | Active since Oct 2016
bad service
<p>I had been to Bloemfontein branch since last week Friday to apply for a replacement card.On Saturday I got an sms informing me that i need to go back to the branch again to submit an ID Copy and proof of adress of which I did on Tuesday.Yesterday i got a confirmation that my details had been updated and the card is ready for collection, however I was not issued with card,because someone at head office had not updated my details.Instead I had been send a lot of sms with ref numbers that my query will be attended to next on the 18/10/2016.</p>
Thank you for referring your concerns via Hello Peter.
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Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***
Kind Regards
Contact Centre Support Team
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