JC
Jessica C

1 reviews | Active since Jun 2016

03 Jun 2016, 07:36

Bad Service

<p>On 3rd of Jun 2016, at 8:53 am, i received a call from African Bank 's agent. My husband have an account with African Bank. At that time, my husband was not with his phone therefore i answered this agent and told her that :"please debit order anytime as we have sufficient funds for it. " She is insisting to speak to my husband only. I told her that is ok as i know only the account holder has rights to speak about their account details but i confirmed with her again that she can debit order immidiately as i absolutely know what is the reason African Bank called us. That was a firday morning and i have had a very good mood and my attitude was passionate and happily. Unfortunately this woman was very rude and she straigtly cut the call off and left me shocked and angry.</p> <p>As every one knows that African Bank went throught very hard time several years ago and almost bank *******ed. Banks is survived by it's clients' interest and investment. If African Bank still has such rude attitude to its clients, i have no doubt that it will die very soon. I urgly warn all investors: Away off African Bank! Do not invest anything at this bank!</p> <p>By the way, the name of this agent from the African Bank is below:</p> <p>Celiwe Twala</p>

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Replies (1)
African Bank
African Bank's reply03 Jun 2016, 11:55
Official

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Sylvester Fraser

Contact Centre Support Specialist Team

Contact number: ***