bad service

Item: African Bank
Rating: 1
Author: Melissa A

I have been requesting for my statements to be sent to me by email and not post since September 2015. Every month since then I have been calling asking for the same thing however every month I still receive my statements by post and no email. I have reference numbers for the calls I have made but no action has been taken. I want my statements sent to me by email and not by post.

Helpful (0)

Replies (1)

African Bank's replyOfficial

05 May 2016, 08:03

Thank you for referring your concerns via Hello Peter.

We hereby confirm that we have provided you with feedback and the matter has been resolved.

Should you require any further assistance in this regard please contact us on
***.

Kind Regards

Ruth Mmotlana
Contact Centre Support Team
***

African Bank's reply05 May 2016, 08:03

Official

Thank you for referring your concerns via Hello Peter.

We hereby confirm that we have provided you with feedback and the matter has been resolved.

Should you require any further assistance in this regard please contact us on
***.

Kind Regards

Ruth Mmotlana
Contact Centre Support Team
***