BAD SERVICE

<p>I have 2006 account with African Bank and blacklisted by them. My loan was R9000 but because of interest fees now it is R17 000. Now i want to clear my name for being blaklisted i requested the settlement or discount for this account. They said i must pay this amount as it is as there is no discount for it. As far as i know when u want to settle the account there must be a settlement amount if u want to finish the account. Now i call African bank several times and also sent emails to them but they do not call me back instead they sent me an email to telling me that my query was escalated to legal department,it has been two weeks now waiting for their responce and no one is willing to assist me regarding the settlement amount for my account as i want to clear my name from credit beureu, i cannot afford to pay R17000 they must give a discount. i even responded to them and i ask them as to how does the legal department to respond to the emails sent 2weeks ago? but still no one responded to that.</p>