PT
Phuti T

1 reviews | Active since Sept 2017

30 Oct 2025, 09:40

Bad financial services

Have credit card with BS African bank which I am paying insurance for. I got retrenched and submitted a claim FK they blueticked me even when I submitted all required documents. This bank is just a small *********** bank. All they do is to make unnecessary spam calls. No feedback nothing and it has been a month. African bank is useless

0
Replies (10)
African Bank
African Bank's reply30 Oct 2025, 09:48
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
***
PT
Phuti T's update04 Nov 2025, 12:27
Reviewer Update
Bs I get calls from African bank all the time wanting me pay. You guys are the most useless bank ever. Some micky mouse small shack bank. It’s been 2 months since I had claimed still nothing. I sent all the documents still nothing
African Bank
African Bank's reply04 Nov 2025, 13:21
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.
Your African Bank Support Specialist team
***
PT
Phuti T's update04 Nov 2025, 15:12
Reviewer Update
Marete a kokwago. My phone is working stop this nonsense of saying you can’t hold of me. Just follow up my case. I have been sending documents back and forth. Every one ask me to send me documents and nothing is done. Marete a African bank
PT
Phuti T's update04 Nov 2025, 15:13
Reviewer Update
Call this number if you have an issue Marete an African bank. That credit card yall will hold it. I am not longer bothering myself. Marete ***
African Bank
African Bank's reply04 Nov 2025, 18:20
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.

If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team
***
African Bank
African Bank's reply04 Nov 2025, 18:20
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team
***
PT
Phuti T's update06 Nov 2025, 11:03
Reviewer Update
You guys are *********** I’ve been complaining till today nothing has been done. Yall are just a banana bank with no direction - I am tired of begging you guys.

You will let me know once you have decided. I am tired of sending documents and still nothing is done. You are useless African bank
African Bank
African Bank's reply06 Nov 2025, 11:44
Official
Thanks for speaking up and calling us out.
I noted your earlier post and have provided a response there. Kindly confirm its receipt.
Your African Bank Support Specialist team
African Bank
African Bank's reply06 Nov 2025, 16:02
Official
Thanks for giving us a chance to make things right. We've sent you our reply on X and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team