DC
Diamond C

1 reviews | Active since Feb 2016

25 Feb 2016, 05:31

bad data system

The 2 African bank debits were mistakenly reversed on my account but what I did on the same day I went to their branch in centurion to pay back the money that was reversed on my bank account this was at the beginning of February this month and now my account is debited 4 times in my accounts instead of twice so this means that I have paid 6 times debits in one months this shows a bad reflection on their system for data records.

0
Replies (1)
African Bank
African Bank's reply25 Feb 2016, 12:27
Official
Hello thobichabane,

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Ruth Mmotlana
Contact Centre Support Specialist Team
Contact number: ***

Best regards,