YH
Yalezwa H
1 reviews | Active since Dec 2025
28 Jan 2026, 17:05
Bad customer service
I did a dispute online for the prescribed debt and it was resolved because I did online on the credit bureaus now, they don't want to give me a letter confirms that the account has been closed since last yr. I went to the branch they called call centre no help. African Bank their service is very poor.
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African Bank's replyOfficial
28 Jan 2026, 18:10Thanks for speaking up and calling us out. We regret to inform you that your profile on our platform has been temporarily blocked due to an overdue compliance matter.
In order to resolve this issue and regain access to your profile, we kindly ask you to visit your nearest branch for further assistance. Our team will be available to guide you through the necessary steps to address the compliance issue and reactivate your profile.
Your African Bank Support Specialist team
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In order to resolve this issue and regain access to your profile, we kindly ask you to visit your nearest branch for further assistance. Our team will be available to guide you through the necessary steps to address the compliance issue and reactivate your profile.
Your African Bank Support Specialist team
***
African Bank's reply28 Jan 2026, 18:10
Official
Thanks for speaking up and calling us out. We regret to inform you that your profile on our platform has been temporarily blocked due to an overdue compliance matter.
In order to resolve this issue and regain access to your profile, we kindly ask you to visit your nearest branch for further assistance. Our team will be available to guide you through the necessary steps to address the compliance issue and reactivate your profile.
Your African Bank Support Specialist team
***
In order to resolve this issue and regain access to your profile, we kindly ask you to visit your nearest branch for further assistance. Our team will be available to guide you through the necessary steps to address the compliance issue and reactivate your profile.
Your African Bank Support Specialist team
***