MM
Mahlatse M
1 reviews | Active since Jan 2019
07 Nov 2024, 13:40
Bad customer service experience
I have been engaging customer service for the past 7 days with no assistance. The team has been saying they will escalate my matter and someone will contact me. This is bad, the time to hold for more than 10 minutes for each it’s unacceptable.
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African Bank's replyOfficial
08 Nov 2024, 13:48Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
African Bank's reply08 Nov 2024, 13:48
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team