Bad Customer Service Ever

The African bank exceptionally poor service, I have been calling since Monday to get help with a basic issue, and as of this now, I have not received any assistance. The best they can do is to transfer your call from one person to another and send you from Pillar to Post. I believe that they also hire people who only speaks Isizulu, we are not all Zulu, and they are unable to even speak English. I am dissatisfied with their service, they require significant training on customer service and client response techniques.