Bad customer service
App**** for a credit facility at African bank on Wednesday and it is Saturday 26th July I have not received any feedback from you. I always have to call you to ask for feedback on my application. Just give me feedback. Whether is a decline or what its fine just give me feedback. Why does your application take morethan 24 hours ??? And at the sametime you want me to switch my salary...
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Replies (2)0
Replies (2)
African Bank's replyOfficial
26 Jul 2025, 13:04Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
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Talk to you soon.
Your African Bank Support Specialist team
***
African Bank's reply26 Jul 2025, 13:04
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
African Bank's replyOfficial
28 Jul 2025, 10:42Thanks for giving us a chance to make things right.Your loan has been approved. We're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
African Bank's reply28 Jul 2025, 10:42
Official
Thanks for giving us a chance to make things right.Your loan has been approved. We're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***