bad customer service / bad attitude

hi <br> <br> I called this morning at the African Bank contact centre I spoke to Thelma hadebe who cut the call on me as I was explaining my query she was very rude and at that time I was calling for the second time , when I called again I spoke to lungi who kept me on hold for 4.42 minutes and did not explain as to why she is putting me on hold the service I got from those 2 consultants its disgusting , I called because I was frustrated of what the company is self has done to me .<br>