SM
Steyn M
1 reviews | Active since May 2024
30 May 2024, 14:41
Bad customer service
African bank locked my world account (Account on hold),without any reason. I dont have access for my money.When i try to call, every consultant promises that they will call me to sort it out. Is three days now. I went even to the branch, still not resolved.
Helpful (0)
Replies (2)0
Replies (2)
African Bank's replyOfficial
30 May 2024, 16:54Thanks for speaking up and calling us out. Your enquiry has been successfully logged. Your reference number is ***). Please verify your contact number by replying Yes to the SMS you received.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
African Bank's reply30 May 2024, 16:54
Official
Thanks for speaking up and calling us out. Your enquiry has been successfully logged. Your reference number is ***). Please verify your contact number by replying Yes to the SMS you received.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
SM
Steyn M's updateReviewer Update
30 May 2024, 22:05Thank you for your immediate response. The account is unlocked and I have access to transactions
SM
Steyn M's update30 May 2024, 22:05
Reviewer Update
Thank you for your immediate response. The account is unlocked and I have access to transactions