LV
Lynette V
1 reviews | Active since Sept 2011
05 Feb 2024, 08:58
Bad customer service
Poor service from the whole credit department, Tried to take out a loan from them and they refuse to assist me due to their system flagged me from 2006 that I am under administration, however that had been fully paid and every since that I bought a bank via another bank and my ITC report showing no administration but they want certificate that I dont have and not willing to assist with speaking to manager to credit manager they just refuse fully.
Helpful (0)
Replies (7)0
Replies (7)
African Bank's replyOfficial
05 Feb 2024, 09:36We wish to advise that African Bank applies a set of business rules to its credit-granting criteria which form part of the Bank’s internal policies and procedures. The Bank also complies with the provisions of the National Credit Act 34 of 2005 in this regard.
Your African Bank Support Specialist team
Your African Bank Support Specialist team
African Bank's reply05 Feb 2024, 09:36
Official
We wish to advise that African Bank applies a set of business rules to its credit-granting criteria which form part of the Bank’s internal policies and procedures. The Bank also complies with the provisions of the National Credit Act 34 of 2005 in this regard.
Your African Bank Support Specialist team
Your African Bank Support Specialist team
African Bank's replyOfficial
05 Feb 2024, 09:37We wish to advise that African Bank applies a set of business rules to its credit-granting criteria which form part of the Bank’s internal policies and procedures. The Bank also complies with the provisions of the National Credit Act 34 of 2005 in this regard.
Your African Bank Support Specialist team
Your African Bank Support Specialist team
African Bank's reply05 Feb 2024, 09:37
Official
We wish to advise that African Bank applies a set of business rules to its credit-granting criteria which form part of the Bank’s internal policies and procedures. The Bank also complies with the provisions of the National Credit Act 34 of 2005 in this regard.
Your African Bank Support Specialist team
Your African Bank Support Specialist team
African Bank's replyOfficial
05 Feb 2024, 09:37We wish to advise that African Bank applies a set of business rules to its credit-granting criteria which form part of the Bank’s internal policies and procedures. The Bank also complies with the provisions of the National Credit Act 34 of 2005 in this regard.
Your African Bank Support Specialist team
Your African Bank Support Specialist team
African Bank's reply05 Feb 2024, 09:37
Official
We wish to advise that African Bank applies a set of business rules to its credit-granting criteria which form part of the Bank’s internal policies and procedures. The Bank also complies with the provisions of the National Credit Act 34 of 2005 in this regard.
Your African Bank Support Specialist team
Your African Bank Support Specialist team
African Bank's replyOfficial
05 Feb 2024, 09:37We wish to advise that African Bank applies a set of business rules to its credit-granting criteria which form part of the Bank’s internal policies and procedures. The Bank also complies with the provisions of the National Credit Act 34 of 2005 in this regard.
Your African Bank Support Specialist team
Your African Bank Support Specialist team
African Bank's reply05 Feb 2024, 09:37
Official
We wish to advise that African Bank applies a set of business rules to its credit-granting criteria which form part of the Bank’s internal policies and procedures. The Bank also complies with the provisions of the National Credit Act 34 of 2005 in this regard.
Your African Bank Support Specialist team
Your African Bank Support Specialist team
African Bank's replyOfficial
05 Feb 2024, 09:38We wish to advise that African Bank applies a set of business rules to its credit-granting criteria which form part of the Bank’s internal policies and procedures. The Bank also complies with the provisions of the National Credit Act 34 of 2005 in this regard.
Your African Bank Support Specialist team
Your African Bank Support Specialist team
African Bank's reply05 Feb 2024, 09:38
Official
We wish to advise that African Bank applies a set of business rules to its credit-granting criteria which form part of the Bank’s internal policies and procedures. The Bank also complies with the provisions of the National Credit Act 34 of 2005 in this regard.
Your African Bank Support Specialist team
Your African Bank Support Specialist team
LV
Lynette V's updateReviewer Update
05 Feb 2024, 09:44your rules does not fit the national credit act as my ITC is showing clear but on your side showing I was flagged in 2006 for admin. Clearly you could see my name is clear but still you don't want to help. I bought a vehicle in every since then 4 years ago without any problems but you tellling me of 2006, bad customer service and I will not refer to you anyone as you are not willing take a step further to assist client.,
LV
Lynette V's update05 Feb 2024, 09:44
Reviewer Update
your rules does not fit the national credit act as my ITC is showing clear but on your side showing I was flagged in 2006 for admin. Clearly you could see my name is clear but still you don't want to help. I bought a vehicle in every since then 4 years ago without any problems but you tellling me of 2006, bad customer service and I will not refer to you anyone as you are not willing take a step further to assist client.,
African Bank's replyOfficial
05 Feb 2024, 12:04We're really sorry that you still feel unhappy, but unfortunately we have to stand by our decision this time.
Your African Bank Support Specialist team
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Your African Bank Support Specialist team
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African Bank's reply05 Feb 2024, 12:04
Official
We're really sorry that you still feel unhappy, but unfortunately we have to stand by our decision this time.
Your African Bank Support Specialist team
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Your African Bank Support Specialist team
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