MS
Mlandeli S
1 reviews | Active since Oct 2015
26 Oct 2015, 09:00
BAD CUSTOMER SERVICE
Good Day,<br> <br> My name is Mlandeli Nicolas Sondlo ID. No *** African Bank Acc. No *** and Acc. No. ***, I have two account with the above mention financial institution. I was not working for some time and I could not afford my installments and few weeks ago I made an arrangement to pay the account and I kept getting calls and visits from the above mentioned company with regards of making the payment arrangements. I asked them \why am I getting different infomation from different people within the company''? their response was I should ignore and they are making a new arrangement.<br> <br> On the 22 October 2015 I receive two sms notification of debit orders amounting to R1148.08 from my account
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Replies (1)African Bank's replyOfficial
26 Oct 2015, 11:04Hello nicolassondlo,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Ruth Mmotlana
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Ruth Mmotlana
Contact Centre Support Specialist Team
Contact number: ***
African Bank's reply26 Oct 2015, 11:04
Official
Hello nicolassondlo,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Ruth Mmotlana
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Ruth Mmotlana
Contact Centre Support Specialist Team
Contact number: ***
