BM
Bongekile M

1 reviews | Active since Dec 2019

04 Jun 2022, 09:02

Bad Customer Service

I am hurt by the kind of service I received doing my online application, I tried reaching to your consultants and no help was given to me. What hurts the most is I was given hope that's not there, please improve your customer service especially at this point of time, I am going through the most and the least I expected from you is honesty and sympathy.

0
Replies (4)
BM
Bongekile M's update04 Jun 2022, 09:54
Reviewer Update
I don't have means to call you, I left my contact details for you guys
BM
Bongekile M's update04 Jun 2022, 10:09
Reviewer Update
*** is my contact and I am on my phone since this morning
BM
Bongekile M's update04 Jun 2022, 10:24
Reviewer Update
I am in a secluded place there's no African Bank anywhere near me, I'm not trying to be a difficult but you guys are just no willing to assist me, please cancel my application...... It's not a train smash, I'm just angry at the fact that you gave me false hope whilst I'm in a difficult situation
BM
Bongekile M's update04 Jun 2022, 10:26
Reviewer Update
The fact that you guys accepted my application and even got to the point of requesting for my documents angers me a lot because that gave me false hope but like I said just cancel the whole thing and life will continue