Bad customer service

<p>i app**** online for a personal loan on 17 june.up to today 7 july spoke to several different people who only say documents outstanding when you phone them.if they eventually phone you they request another document,when you send them you dont hear anything from them for days.even if you mail them you dont get any reply.i dont recomend it to any one to even try to do any business with them.they dont want business if they treat customers like this.i saw other reviews about the same problem. if you go to a branch they say they cant help because the aplication was done online then they give you a phone to call customer care.you spend another half hour getting nowhere.good luck for their exsiting clients.</p>