CM
Caleb M

1 reviews | Active since Feb 2017

17 Feb 2017, 13:44

Bad customer service

<p>I'm currently changing jobs so I phoned call centre to change debit order dates since I'm only gonna be paid at the last day of the month. The call centre agent refused to do so. This will cause me charges with my bank since money will only appear on the 1st.</p>

0
Replies (1)
African Bank
African Bank's reply17 Feb 2017, 15:33
Official

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Contact Centre Support Specialist Team

Contact number: ***