Bad customer service

African Bank Quagga centre, I came here two a month ago and I met a consultant by the name Ncumisa and she was rude towards me and other client who were behind me. We stood for good couple minutes I had to leave cos my lunch almost over. I came back on the 28th of Oct 2020 and produce my green barcoded ID bood I didn't see that my ID was broken and she didn't say anything she just looked at me and said nothing until her colleague asked me where is the other part of my ID book. Then had to rush and look for it incase it fell on the road. Is so unfortunate that when ever I come I find her working cos I remember the other time I wanted to deposit money. She wanted my ID bood which I didn't have other time and had to go back and get one for which I didn't under cos I had my driver's license with me and it wasn't like I was taking money out but depositing cash. Im so disappointed at African Bank for hiring such *********** employee. They have a good product that's suit my lifestyle but things like this makes me wonder if it's worth it to be your client