LP
LUWANDRA P

1 reviews | Active since Apr 2012

22 Nov 2016, 15:19

BAD CREDIT SCORE!!!

<p>I GOT DECLIEND ON MY HOME LOAN BECAUSE AFRICAN BANK LISTED ME ON ITC AS A NON PAYER BUT I PAID:</p> <p> </p> <p>I lodged a Complaint in August and recieved a worthless "Complaint Resolution letter" , when i complained about the listings after i recieved the letter I was told that they have to phone me to confirm that it's actully me: WHY DO YOU HAVE TO PHONE ME TO DO YOUR WORK PROPERLY: IF YOU LOADED YOUR INFO CORRECTLY THEN THERE WOULDNT HAVE BEEN A PROBLEM.</p> <p> </p> <p>My account was in arrears and I started setteling the account in 2016.</p> <p>My account is currently in a credit if over R600 but still i get listed as a non payer.</p> <p> </p> <p>HOW CAN YOU JUST MANAGE SOMEONES ITC RECORD AS YOU LIKE, HOW CAN YOU LIST FALSE INFO ON A ITC RECORD????????????</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>

0
Replies (3)
LP
LUWANDRA P's update22 Nov 2016, 15:24
Reviewer Update

AND I WORK FROM 07:30 - 17:00 SO I DONT HAVE TIME TO SPEND ON THE PHONE TO SORT OUT YOUR MISTAKE

African Bank
African Bank's reply23 Nov 2016, 11:33
Official

Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your
complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***
Kind Regards
Contact Centre Support Team
***

LP
LUWANDRA P's update23 Nov 2016, 11:49
Reviewer Update

Again you expect me to contact you to sort out your mistake.

As per above I work from 07:30-17:00